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Failure to solve Thermal Plasma Tutorial

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After following the Thermal Plasma Model Tutorial (www.comsol.com/showroom/documentation/model/8658/), I attempted to solve my generated model but I receive the following error:

Failed to find consistent initial values.
Last time step is not converged.
-Feature: Time-Dependent Solver 1 (sol1/t1)
-Error: Failed to find consistent initial values.

I believe this is related to the Electron Mobility Value in the Electron Density and Energy Tab of the Plasma Model 1 feature in the Inductively Coupled Plasma Physics in the Model Builder Window.

The value for mu_e of 4E24/icp.Nn shows up in orange with the warning:

Deduced unit is [m^3], expected is [m^2/(V*s)]

I have tried running the completed model from the comsol site with the same result.

Has anyone experienced this error?

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